General Information

General Information

The City Administrator, City Clerk and Finance Officer are located in the West Branch City Office.

The West Branch City Office is located at 110 North Poplar Street.

Office hours:  8 a.m.- 4 p.m., Monday through Friday.

Phone: 319-643-5888  /  Fax: 319-643-2305 / email:

At the City Office you can:

  • Sign up for new water service and pay your water bill
  • Get zoning information and apply for permits
  • Purchase cemetery burial plots
  • Pay parking tickets
  • Purchase trash stickers and yard waste bags

Online Services include: 

  • Online bill pay (utilities, pet registrations and Park & Rec fees)
  • Register your pets
  • Print permits
  • Register for Park & Rec activities
  • Reserve city buildings and park shelters
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