Water & Sewer

Water and sewer service is provided by the City of West Branch. New or change of service can be scheduled by calling the City Offices at 643-5888.

A $100 deposit is required for tenants at all rental properties.


Water meters are read the 20th of each month. Bills are mailed the 1st of each month and are due on the 20th of the month.   A 10% late fee will be added to all bills received after the due date.

Current rates are as follows:

Water – $7.79 per 1,000 gallons (with a minimum of 1,700 gallons)

Sewer – $10.29 per 1,000 gallons effective February 1, 2020. (with a minimum of 1,700 gallons)

$12.79, effective February 1, 2021

$15.29 effective February 1, 2022

Mandatory Recycling  –  $4.75 per month


Utility payments can be made online (click on the Pay my Water Bill button) on the Home page of the our website, enroll in EasyPay, debit or credit in person or over the phone, check or cash (exact change preferred) or dropped in our secure drop box located at the north end of our building near the Council Chambers entrance.

Checks should be mailed to:  City of West Branch, PO Box 218, West Branch, IA 52358

Paid in person or via drop box: City Office, 110 N Poplar St.  Hours: 8:00 a.m. to 4:00 p.m.

Reporting a Problem

Water and sewer problems should be reported to Public Works Director at 319-325-8213.

Landscape Meters

Landscape meters are available in the City Office for loan from April through September each year and may be used for outside watering.  Meters track water usage and a credit for a portion of your sewer fees will be refunded when the meter is returned.

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