Water & Sewer


Water and sewer service is provided by the City of West Branch. New or change of service can be scheduled by calling the City Offices at 643-5888.

A $100 deposit is required for rental properties.

Billing

Water meters are read the 20th of each month. Accounts are then billed and mailed the 1st of the month with payment due on the 20th of each month. If you have any questions about your monthly bill, please contact the City Office at 643-5888. Water meters are read in 1,000 gallons. Water is billed at $7.79 per 1,000 gallons with a minimum bill of 1,700 gallons, effective July 1, 2016. Sewer is billed at $7.79 per 1,000 gallons with a minimum bill of 1,700 gallons, effective July 1, 2016. A mandatory recycling fee of $4.75 will also appear on your monthly water bill.

Payment

As payment, the City can accept checks, cash (in the correct amount), credit/debit, bank bill pay, or enroll in our automatic billing program – EasyPay.  EasyPay customers have their bill amount deducted automatically each month from their checking or savings account on the billing due date.  Those wishing to enroll in Easy Pay may complete an enrollment form and return it to the city office.

Payments may be:

Mailed to City of West Branch, PO Box 218, West Branch, IA 52358
Paid in person at the City Office at 110 N Poplar St.

Pay over the phone with a debit/credit card
Dropped in the drop box at the City Office at 110 N Poplar St.

 

 

Reporting a Problem

Water and sewer problems should be reported to Public Works Director Matt Goodale at 319-325-8213.

Landscape Meters

Landscape meters are available in the City Office for loan from April through September each year and may be used for outside watering. The meters track water usage and a credit for a portion of your sewer fees will be refunded when the meter is returned.

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